Terms of service
Terms of Service
INTRODUCTION
This website is operated by Nova Bikes. Throughout the site, the terms “we”, “us” and “our” refer to Nova Bikes. Nova Bikes offers this website, including all information, tools, and services available on this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”, “Terms of Service”), including any additional terms and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Our store is hosted by Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, or that you have given consent to allow any minor dependent to use this site.
You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including copyright laws).
You must not transmit any worms, viruses, or destructive code.
A breach or violation of any of the Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted across networks and adapted to technical requirements. Credit card data is always encrypted.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. The content is provided for general information only.
Historical information may be included and is provided for reference only.
SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES
Prices are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
We shall not be liable for any modification, price change, suspension, or discontinuation.
SECTION 5 – PRODUCTS OR SERVICES
Some products may be available exclusively online and in limited quantities.
All product descriptions and pricing are subject to change without notice.
We reserve the right to limit sales by person, region, or jurisdiction.
We do not guarantee that product quality will meet your expectations.
Important Notice (Business Model)
Nova Bikes operates as an online reseller established outside the European Union and does not hold inventory within the EU.
Products are shipped directly from partner warehouses located within the European Union to the final customer.
Nova Bikes does not take physical possession of the goods and acts solely as a commercial intermediary responsible for marketing, sales, order management, and customer service.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order.
You agree to provide accurate, complete, and up-to-date account and payment information.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools without warranties or guarantees.
Use of such tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites, content, or services.
Any transactions with third parties are solely between you and them.
SECTION 9 – USER COMMENTS
You agree that any comments you submit may be used freely by Nova Bikes.
You must not submit unlawful, abusive, or harmful content.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal data is governed by our Privacy Policy.
SECTION 11 – ERRORS AND OMISSIONS
We reserve the right to correct any errors or inaccuracies at any time without notice, including after an order is placed.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site:
- For illegal purposes
- To violate laws or regulations
- To infringe intellectual property rights
- To harass, abuse, or discriminate
- To upload malicious code
- To collect personal data unlawfully
- For spam, phishing, scraping, or fraudulent activities
Violation may result in immediate termination of access.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee uninterrupted or error-free service.
Use of the Service is at your own risk.
All products and services are provided “as is” and “as available” without warranties of any kind.
Nova Bikes shall not be liable for any damages, including loss of profits, data, or indirect damages, to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Nova Bikes and its partners from any claims arising from your breach of these Terms.
SECTION 15 – SEVERABILITY
If any provision is found invalid, the remaining provisions remain enforceable.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or us.
We may terminate your access at any time without notice if you violate these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Nova Bikes and supersede all prior agreements.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of the Hong Kong Special Administrative Region (Hong Kong SAR).
SECTION 19 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time.
Continued use of the site constitutes acceptance of changes.
SECTION 20 – CONTACT INFORMATION
For any questions regarding these Terms:
Nova Bikes
Unit B6, 12th Floor, Wing Wah Building
No. 677 King’s Road
Quarry Bay – Hong Kong